What does Cleana do?
Cleana is an app designed to help iOS and Android users free up storage by
detecting and deleting duplicate photos, similar videos, screenshots, and
unnecessary media files. It uses advanced AI algorithms to analyze your
media library, allowing you to clean up your device efficiently.
Can I clean videos using Cleana?
Yes, Cleana can scan and categorize videos, including large videos, duplicate
videos, and very short videos that were accidentally taken. It helps you delete
unnecessary videos to free up more space.
How does Cleana categorize photos and videos?
Cleana categorizes your media into Similar, Duplicates, Screenshots, and
Other. It uses its AI to select the best photo from similar sets and suggests
removing the rest. For videos, it detects large, duplicate, or unnecessary short
clips.
Is Cleana safe to use?
Yes, Cleana processes your media locally on your device. It does not upload
or store your photos or videos. The app requires access to your photo library
but does not share your data with any third parties.
Why don’t I have free space on my phone after the cleaning process?
When you delete media using Cleana, the files are moved to your iOS
“Recently Deleted” folder, where they remain for 30 days. To free up space
immediately, you can manually empty this folder in the Photos app.
How do I recover deleted photos/videos?
Deleted photos and videos are moved to the “Recently Deleted” album in
your Photos app, where you can recover them within 30 days. After 30 days,
they will be permanently deleted.
How does Cleana choose the best photos?
Cleana uses AI algorithms that include face recognition, photo comparison,
and metadata analysis to identify the best photo in a set of similar images. It
marks the best one while suggesting others for deletion, but you have the
final say on which to keep.
Is Cleana free to use?
The scanning feature of Cleana is free. However, to delete the detected
duplicate or similar media, you’ll need to subscribe to either the weekly or
lifetime subscription plan.
How do I cancel my subscription?
To cancel your subscription, follow these steps:
1. Open the App Store app on your device.
2. Tap your name (or Sign In if you’re not signed in).
3. Go to Account Settings.
4. Scroll to Subscriptions, then tap Manage.
5. Locate the subscription and tap on it.
6. Tap Cancel Subscription. (You may need to scroll down to see this
option.)
How do I request a refund?
Cleana cannot process refunds directly for payments made through the
Apple App Store. If you believe you were charged incorrectly, please contact
Apple Support to request a refund.
Here is the link for refund request: https://support.apple.com/en-us/118223
What are the system requirements for Cleana?
Cleana works on iPhones running iOS 15.4 or later.